As a market leader, our ability to predict marketplace changes has seen us go from strength to strength in a rapidly changing industry. To ensure continued growth we are seeking a talented Senior Business Support Analyst to join our close-knit team.

In this position you will be responsible for:
Providing production support to the Campaign Management System
Improving and implementing campaign management processes
Ensuring the smooth running of daily campaign schedule
Increasing the capability of the campaign management system
Testing
Assist in the build and testing of new campaigns in the Unica Campaign Management tool
Liaise with Marketing campaign managers to understand requirements
Writing queries
Solutions design
Documentation of new and existing processes

This is a senior position where you will have the opportunity to utilise your passion and proactive approach as your solutions and improvements will really make a visible difference within the team and organisation.

To be successful in this position you should possess the following (please ensure the below experiences are clearly listed within your resume):
Solid UNIX skills and experience.
Shell scripting skills
DB2 & SQL experience and skills
Insurance/Finance/Telecommunication experience (desirable)
IT degree qualified
Excellent communication and presentation skills


At IAG we promote personal and career development with a genuine interest in you!